Covid inquiry: Doctor’s anger at ‘form of genocide’ in care homes

It was in stark contrast to the pre-Covid norm, when staff would come to know everything about a patient and their loved ones – with family photos and trinkets around the bed.

Infection-control measures – particularly in the early days of the pandemic – meant none of that was possible.

But not being able to say goodbye or see the body of their loved ones left many Covid-bereaved in an ongoing state of disbelief.

“For a long time I would pass the hospital and think ‘is he still there?'” said Ann Richards, from Llandeilo, Carmarthenshire.

“Have they kidnapped him?” she laughed, recognising the absurdity of her question.

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